NDIS Plan Management Provider | Afea Care Services

Gain back the time to do the things you love.

Afea's Plan Management team supports you by taking care of the administration related to your NDIS funds, saving you time and reducing the stress related to keeping track of your spending. We act as a financial intermediary between you, your providers and the NDIA, ensuring your funding is used to its fullest potential.

Funding for Plan Management comes out of its own budget in your NDIS Plan, so the service is effectively free, and will not take budget away from your other supports.

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How can Afea’s Plan Management help me?

We’ll provide you with flexibility and peace of mind. Our Plan Managers will:

  • Keep track of your fundsWork-with-you-to-create-budgets-for-each-support
  • Share monthly statements
  • Pay providers within five days
  • Take care of financial reporting
  • Claim funds from the NDIA on your behalf
  • Ensure providers are not overcharging you
  • Offer transparency of funds through the Afea Online Portal
  • Give you the flexibility to use registered and non-registered NDIS providers

How does it work?

Provider sends invoice to Afea

Provider sends invoice to Afea

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Invoice is validated

Invoice is validated

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Afea claims funds from NDIS

Afea claims funds from the NDIA

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Pay providers within 7 days

Your provider is paid within 2-3 business days

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Afea shares monthly statements with you

Monthly statements are generated and shared with you

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Afea Plan Management

Teach you how to use the NDIS portal


Easily track spending with our online portal



We pay providers within 5 days



Our team of experts are only a call away

Compare your options

Your NDIS funding can be managed in several ways. Afea’s Plan Management provides choice and control and simplifies fund management for you. The other options are:

NDIA Managed

This is the default method of funds management. In this option, the NDIA will pay NDIS registered providers on your behalf. Unfortunately, it also means you can’t use non-NDIS registered providers and can’t elect to pay more than the amounts laid out in the NDIS Price Guide.


Some people choose to manage their NDIS funds themselves. If you choose this, you or your nominee will be responsible for all the activities involved in managing your Plan’s finances. You will need to pay providers, claim funds from the NDIS Participant Portal to be reimbursed, and keep track of your spending.

Combination Management

You can choose to use a Plan Manager like Afea and have other aspects of your plan be self- or NDIA-managed.

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Afea Plan Management Table

Afea Client Portal


Our online portal allows us to quickly and reliably claim funds from your NDIS plan and process provider payments so you can continue to get the supports you need.

You and your authorised representatives, including Support Coordinators, will be able to log in to the portal anytime from anywhere to have full visibility of your NDIS funds and track spending in real-time. Registered and non-registered providers can upload invoices individually or in bulk to receive payments promptly.

  • Real-time budgeting
  • Easily access statements
  • Log in anywhere, anytime
  • Access monthly statements
  • View and approve provider invoices
  • Connect with a member of the team

How much does Plan Management cost?

Provide value for money from fundsPlan Management comes out of its own separate budget under Capacity Building, called “Improved Life Choices”. This is separate from other funded supports. This means you won’t lose funding that you can spend on other services if you choose to use a Plan Manager.

Every NDIS participant with Plan Management in their plan is allocated a set amount for this service in accordance with the NDIS Price Guide. No provider can charge over this amount.

The NDIS Price Guide is updated regularly – for the exact amount allocated to Plan Management, visit the NDIS website or ask our team of financial experts!



How do I get Plan Management funding?

You can request Plan Management funding from your NDIS Planner or Local Area Coordinator during your plan review.

Plan Management funding is an additional funding allocation and will not be taken out of other parts of your plan. This means you can have a Plan Manager look after your finances without losing funds that you can use on other services.

Follow the link below to find out how to apply.

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Frequently Asked Questions

Can anyone get Plan Management funding?

Yes, all NDIS participants can receive funding for Plan Management. Only under exceptional circumstances will a request for Plan Management be denied

Can I use non-registered providers if I am Plan Managed?

Yes, unlike with NDIA managed funding, you can use both registered and non-registered providers, as long as the prices are not higher than those laid out in the NDIS Price Guide

What happens if I am charged more than the prices laid out in the Price Guide?

Part of the role of your Plan Manager is to ensure that all invoices are compliant with the NDIS Price Guide. If there is a discrepancy, your Plan Manager will follow up with the provider on your behalf

Are Plan Managers qualified?

Yes, NDIS Plan Managers are required to be qualified Accountants or Bookkeepers. Afea has a team of Plan Managers made up of qualified Accountants so you know your funds are in safe hands

What is the difference between Plan Management and Support Coordination?

Although both supports help to manage and implement NDIS Plans, Support Coordination is a ‘capacity building’ support which for the purpose of helping participants design and implement services in their plan so they can live a better life. As your abilities to implement and manage your Plan increases, funding for Support Coordination is likely to decrease.

However, a Plan Managers role is to manage and monitor Plan funding and submit claims to the NDIA on behalf of your providers, and funding will remain the same from Plan to Plan


Sign up to Afea Plan Management today