Home Care Packages - Guidelines & Facts - Afea Care Services -
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What are Home Care Packages?

The Home Care Packages program is an initiative from the Australian Government to help older people interact with the community and remain living independently at home. The program provides a subsidy towards a package of care, services and case management to meet individual needs There are four levels of support ranging from basic care to high-level care, each a different subsidy amount that is allocated to you and paid to your provider

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Accessing Home Care Packages

Follow these steps to apply for a Home Care Package. If you would like some assistance, give us a call and one of our Aged Care Experts will happy help

Teach you how to use the NDIS portal

Step 1

Request an assessment from My Aged Care 1800 200 422 or

myagedcare.gov.au
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Step 2

Arrange an income assessment with the Department of Human Services 1800 227 475

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Enhance your ability to manage your plan

Step 3

Receive your Home Care Package assignment letter from My Aged Care

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Help from Support Office

Step 4

Contact Afea Care Services with your assignment letter and income assessment results

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SIL Tailored

Step 5

Help us determine what services you want to receive and when

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Invoice is validated

Step 6

We work with you to develop a personalised care plan based on your needs

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Responsible

Step 7

Enter into a Home Care Agreement

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Nursing at home

Step 8

Begin receiving services

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Applying for a Home Care Package? Download this handy application checklist

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Why choose Afea

Afea Care Services is a leading provider of aged care. Our loving Afea Carers will provide you with independence in your own home and you will have ongoing support from the Afea Head Office. We have been operating for over decade in the industry - there is no substitute for experience

Qualified Carers

Qualified Carers

Qualified Carers

Net Promoter Score 8.7

Net Promoter Score 8.7

Net Promoter Score 8.7

Regular sentiment checks

Regular sentiment checks

Regular sentiment checks

Experienced home care provider

Experienced care provider

Experienced care provider

Help from Support Office

Help from Support Office and dedicated Care Coordinator

Help from Support Office and dedicated Care Coordinator

Meet and greet with each client

Initial meet and greet and ongoing Care Management

Initial meet and greet and ongoing Care Management

Am I eligible for a Home Care Package?

You may be eligible to receive government funding to subsidise your aged care services. Find out if you are eligible

Find out more

Meet some Afea Carers

Hana

Hana

Georges Hall
Sarah

Sarah

Fairfield
Liliana

Liliana

Pennant Hills
Gary

Gary

Manly
Annette

Annette

Oxley Park

Frequently Asked Questions

What fees might I pay?

Basic daily fee

Afea Care Services does not charge the basic daily fee unless you need extra services that are not covered by your package amount. The fee is a percentage of the basic age pension

Income-tested fee

You may be required to contribute to the cost of your care depending on your income. You will have an income assessment from the DHS which will determine whether you are required to pay any fees to contribute to your government-funded subsidy

Exit fee

Some providers may charge an exit fee if you cancel the agreement to cover the costs of transitioning you to another provider

What types of services can I receive?

You can access services that will help you live independently at home, such as assistance with shopping, personal care, housekeeping and gardening. You may also receive subsidies for consumables and equipment to assist you, such as continence pads, walking aids and other types of assistive technology

Can Afea help me access Home Care Package funding?

Yes, our team will guide you through the application process. Simply call us on 1300 65 11 33 or fill out this form to chat to one of our friendly experts

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