How do I get Home and Community Care from Afea?
Start receiving services from our qualified and loving Carers, with the help of a dedicated Care Coordinator who will ensure your needs are met
Call 1300 65 33 11 and speak to the team
Have a meeting with a Care Manager to talk about your options
We will create a profile with your details so we can best understand your needs
You will be assigned a dedicated Care Coordinator
Your Care Coordinator will match you to an Afea Carer based on your needs, culture and interests
Start receiving services from our qualified Afea Carers
Would you like help managing your funds from our Plan Managers? Download more information
Frequently asked questions
What is the NDIA?
The National Disability Insurance Agency is operated by the Australian Government and is responsible for implementing the NDIS
Will I need to pay anything on top of my funding?
Unlike Home Care Packages for Aged Care, NDIS is fully funded by the Australian Government and you will not need to pay any fees from your own pocket
Is Afea an NDIS approved provider?
Yes, Afea is an approved NDIS provider of Home Care, Plan Management, Support Coordination and Supported Independent Living. To learn more about any of these services, reach out to our friendly team today
How will I know if I have enough money in my NDIS budget?
If you are Plan Managed with Afea, you can log in to the Afea Client Portal anytime, anywhere to track your spending. Check out this page to find out more about Afea’s Plan Management
Is there a limit to the amount I can be charged for NDIS services?
Yes, all approved NDIS providers are required to charge no more than the amounts laid out in the NDIS Price Guide. To see the latest NDIS Price Guide, visit the NDIS website
Can mileage costs related to my services be claimed from Core Supports?
In some circumstances, you can use your plan’s core support funding to claim costs associated with transporting you to and from NDIS funded community-based activities. In circumstances where you are being transported to a non-NDIS funded activity or destination, you may be required to make a reasonable contribution to cover the costs.
Can I receive services if I’m not approved for NDIS funding?
If you have not been approved for NDIS funding, or are in the process but need immediate services, you can pay privately. Chat to our team about your options today