Support Coordination

There are three main groups of participants who may receive assistance from a Support Coordinator:

• Participants who have complex needs or a complex support environment
• Participants who are experiencing a major life transition such as moving house, transition planning for ageing parents or transitioning from school
• Participants with specific high-level risk in their lives such as behavioural challenges

If you are approved for Support Coordination, the funding will come out of the Capacity Building budget and will not take away from your Core Support or other budgets. The amount you are approved for will be determined by a planner based on your needs and circumstances

The NDIS Price Guide lays out the maximum a Support Coordinator can charge per hour. It is important the note that a Support Coordinator will not be able to help you once the budget for this support has been exhausted. It is a good idea for your Support Coordinator to leave some hours at the end of your NDIS Plan in order to help with your plan review

You should request Support Coordination funding in your first Plan in the initial meeting with an NDIS Planner. If this is not your first NDIS Plan and you are going through a transition in life you can request an early plan review

Although both supports help to manage and implement NDIS Plans, Support Coordination is a ‘capacity building’ support which is for the purpose of helping participants design and implement services in their plan so they can live a better life. 

As your abilities to implement and manage your Plan increases, funding for Support Coordination is likely to decrease. However, a Plan Managers role is to manage and monitor Plan funding and submit claims to the NDIA on behalf of your providers, and funding will remain the same from Plan to Plan