24-hour response time
Your dedicated Support Coordinator offers prompt and reliable communication, committed to respond within 24 business hours.
Ivania loves establishing close working relationships with her clients and seeing them make progress every day.
Empowering people in need is what gives her purpose.
Outside of work, Ivania enjoys exploring different hiking tracks, restaurants and shops in Sydney. “I am originally from Hong Kong and have lived in New Zealand for five years before moving to Sydney in 2019. I love exploring the city during the weekends.”
If you ever end up in New Zealand, she would recommend you visit Lake Tekapo. “It’s known as an international dark sky reserve with a beautiful snow mountain view in winter and blooming flowers in summer.”
Languages Spoken: English, Cantonese, Mandarin
Shabnam joined the Afea Support Coordination team after working as a Client Coordinator at our Liverpool office.
“As a Client Coordinator, I got the opportunity to work closely with my clients and their family members,” Shabnam says. “Now as Support Coordinator, it gives me immense satisfaction to see clients achieving their goals and living their life independently.”
If she can choose a superpower, she would like the ability to teleport. “It would be so much fun to be in New York one day and next day be on top of Mount Everest!”
Languages Spoken: English, Nepalese, Hindi
Jessica transitioned into the role of Support Coordinator after working as Afea Care Coordinator for more than a year.
“I chose to become a Support Coordinator because I always saw myself growing within this industry, and I loved that support coordination explored a participant’s whole NDIS plan,” Jessica shares. “I want to be able to assist participants in maximising their NDIS plans and to see them achieve their goals.”
She loves that Afea’s mission to empower people “is truly rewarding” and something that aligns with her personal values.
Jessica loves sticky date pudding and creme brulee, and believes Greece is the best place she’s ever travelled to: “Mykonos, Paros, Ios, and Santorini – absolutely breathtaking!”
Language Spoken: English
Laurence is passionate about person-centred care and has been working as a support coordinator for more than three years.
She has experience supporting NDIS participants with complex support needs, including individuals living with brain injury, spinal cord injury, cerebral palsy, multiple scoliosis and complex psychosocial diagnoses.
“I get joy and fulfillment from this role,” she shares. “I like making a positive impact on people’s lives and helping my clients overcome barriers, making sure they feel included and empowered.”
Outside of work, “apart from cleaning up after my children”, Laurence likes working out, keeping fit, going on long walks and shopping!
Languages Spoken: English, French
In 2020, a tumor was found in Maxine’s brain. She was also pregnant at the time. After a long hospitalisation and many stressful months, she and her husband Marcus came home from the hospital, requiring all the help they can get.
Marcus and Maxine are now with Afea, accessing support coordination, plan management and care services!