What is Support Coordination?
Your Support Coordinator will be the link between you and the services in your plan that will help you achieve your goals and enhance your life skills.
They will organise and implement all of the supports in your plan including informal, mainstream, community and funded supports.
Your Support Coordinator will help you develop the skills you need to be able to understand and manage your NDIS plan on your own
How can Afea’s Support Coordinators help me?
Your Support Coordinator can:
- Help develop skills and resilience
- Negotiate services with providers
- Arrange any required assessments
- Liaise with providers on your behalf
- Provide value for money from funds
- Help you prepare for your plan review
- Teach you how to use the NDIS portal
- Connect you with supports in your plan
- Enhance your ability to manage your plan
- Address issues that may arise on your behalf
- Work with you to create budgets for each support
- Help you understand your plan and service agreements
Would you like to know more about Support Coordination? Download this information sheet
Meet one of our Support Coordinators
Simone has been with Afea Care Services since 2018 and has completed a Masters in Social Work. Her motivation to support vulnerable and disadvantaged individuals drew her to the health care industry and she loves the interaction she has with her clients daily.
In her spare time, she volunteers as a researcher and writer for an online Social Work magazine. Simone is passionate about ensuring that her clients receive the supports they need and are empowered with the skills to manage their plans more independently.
Frequently asked questions
Who can access funding for Support Coordination?
There are three main groups of participants who may receive assistance from a Support Coordinator:
- Participants who have complex needs or a complex support environment
- Participants who are experiencing a major life transition such as moving house, transition planning for ageing parents or transitioning from school
- Participants with specific high-level risk in their lives such as behavioural challenges
Will this come out of my Core Supports budget?
If you are approved for Support Coordination, the funding will come out of the Capacity Building budget and will not take away from your Core Support or other budgets. The amount you are approved for will be determined by a planner based on your needs and circumstances
How much does Support Coordination cost?
The NDIS Price Guide lays out the maximum a Support Coordinator can charge per hour. It is important the note that a Support Coordinator will not be able to help you once the budget for this support has been exhausted. It is a good idea for your Support Coordinator to leave some hours at the end of your NDIS Plan in order to help with your plan review
How do I apply for Support Coordination funding?
You should request Support Coordination funding in your first Plan in the initial meeting with an NDIS Planner. If this is not your first NDIS Plan and you are going through a transition in life you can request an early plan review
What is the difference between Support Coordination and Plan Management?
Although both supports help to manage and implement NDIS Plans, Support Coordination is a ‘capacity building’ support which is for the purpose of helping participants design and implement services in their plan so they can live a better life.
As your abilities to implement and manage your Plan increases, funding for Support Coordination is likely to decrease. However, a Plan Managers role is to manage and monitor Plan funding and submit claims to the NDIA on behalf of your providers, and funding will remain the same from Plan to Plan