Our services

We employ our Carers based on skills and values to deliver the highest quality home and community Care. You and your family will have ongoing support from our team of Care Coordinators who are only a phone call away

Shopping

Shopping

Personal care

Personal care

Palliative care

Palliative care

Keeping active

Keeping active

Transportation

Transportation

Quick check-in

Quick check-in

Companionship

Companionship

Nursing at home

Nursing at home

Meal preparation

Meal preparation

Home modification

Home modification

Light housekeeping

Light housekeeping

Aids and equipment

Aids and equipment

Assistive technology

Assistive technology

Garden maintenance

Garden maintenance

Allied health services

Allied health services

Early onset dementia

Early onset dementia

Medication assistance

Medication assistance

Mobility and dexterity

Mobility and dexterity

Continence management

Continence management

Companionship

Social and community access

What are my funding options?

We employ Afea Carers based on skills and values to deliver the highest quality home Care. You and your family will have ongoing support from our team of Care Coordinators who are only a phone call away

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Home Care Packages

  • Case management
  • Subsidised by the government
  • Services and assistive equipment 
  • Use Home Care Package registered providers
  • We will manage your funds and pay suppliers
More info
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Self-Funded Care

  • Start services immediately
  • Access services while you wait for funding
  • Receive services not covered by government funding
  • A good option if you want more services than in your Home Care Package
More info

Why choose Afea

Afea Care Services is a leading provider of aged care. Our loving Afea Carers will provide you with independence in your own home and you will have ongoing support from the Afea Head Office. We have been operating for over decade in the industry - there is no substitute for experience

Qualified Carers

Qualified Carers

Qualified Carers

Net Promoter Score 8.7

Net Promoter Score 8.7

Net Promoter Score 8.7

Regular sentiment checks

Regular sentiment checks

Regular sentiment checks

Experienced home care provider

Experienced care provider

Experienced care provider

Help from Support Office

Help from Support Office and dedicated Care Coordinator

Help from Support Office and dedicated Care Coordinator

Meet and greet with each client

Initial meet and greet and ongoing Care Management

Initial meet and greet and ongoing Care Management

Am I eligible for Home Care Packages?

You may be able to receive government funding to subsidise your aged care services. Follow the link to find out if you are eligible

Find out more
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Accessing Home Care Packages

Follow these steps to apply for a Home Care Package. If you would like some assistance, give us a call and one of our Aged Care Experts will happy help

Teach you how to use the NDIS portal

Step 1

Request an assessment from My Aged Care 1800 200 422 or

myagedcare.gov.au
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Step 2

Arrange an income assessment with the Department of Human Services 1800 227 475

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Enhance your ability to manage your plan

Step 3

Receive your Home Care Package assignment letter from My Aged Care

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Help from Support Office

Step 4

Contact Afea Care Services with your assignment letter and income assessment results

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SIL Tailored

Step 5

Help us determine what services you want to receive and when

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Invoice is validated

Step 6

We work with you to develop a personalised care plan based on your needs

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Responsible

Step 7

Enter into a Home Care Agreement

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Nursing at home

Step 8

Begin receiving services

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Download this handy checklist to help you apply for a Home Care Package

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Meet some Afea Carers

Hana

Hana

Georges Hall
Sarah

Sarah

Fairfield
Liliana

Liliana

Pennant Hills
Gary

Gary

Manly
Annette

Annette

Oxley Park

Frequently Asked Questions

I have a referral code from My Aged Care, what do I do now?

You are now ready to start receiving services from your package. Contact us with your referral code and income assessment results and we will arrange a face to face meeting to discuss your needs. We will collaborate with you to create with a care plan and budget, which will make up your agreement with Afea

What fees might I pay?

Basic daily fee

Afea Care Services does not charge the basic daily fee unless you need extra services that are not covered by your package amount. The fee is a percentage of the basic age pension

Income-tested fee

You may be required to contribute to the cost of your care depending on your income. You will have an income assessment from the DHS which will determine whether you are required to pay any fees to contribute to your government-funded subsidy

Exit fee

Some providers may charge an exit fee if you cancel the agreement to cover the costs of transitioning you to another provider

What is a Home Care Agreement?

A Home Care Agreement is made up of your care plan and personal budget that we will create with you. It will set out how services are provided, who will provide them, and how much they will cost

Can Afea help me access Home Care Package funding?

Yes, our team will guide you through the application process. Simply call us on 1300 65 11 33 or fill out this form to chat to one of our friendly experts

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