Clients' Stories | Afea Care Services | NDIS and Aged Care

Wasila & Samira

Afea adjusts the timetable to suit my needs, if I need to look after myself and the rest of my family. I know my mum is in safe hands and I don’t need to worry about anything.


One of our aged care clients, Wasila, has been with us since 2019. She presents with a variety of conditions that require focused care, among them arthritis, dementia, glaucoma and diabetes.

Her daughter Samira is grateful to have Afea’s carers by her side to take care of her mother. She knows mum is in safe hands! Free from worry, Samira can also look after her own needs.

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Afea considered not only my physical needs but my personality, my interests, my everything, so my carers matched me...They’re like my family… I just love them. I would not know what I would do without these girls.


When Stella was onboarded with Afea, we matched her up with a few of our carers. At first, she was understandably anxious about trusting her care to someone new, so her husband took a month off to help her adjust.

“But then came the day where he had to leave to go to work and I was devastated,” Stella said. “I was thinking, there’s no way that these people can look after me the way my husband does. But they made it so easy for me. They didn’t pressure me, they took it slowly, slowly.”

When we match carers to our clients, we consider many factors, including culture, language, beliefs, interests and personality. Stella believes her carers are a perfect match for her.

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[My carer and I] are friends. We do a lot of silly things together. She’s very nice. Everything is memorable for me when we are together.


When you receive services from our carers at Afea, we work with you to help you achieve these goals. Perhaps one of your goals is to work towards greater independence, which is one of the goals of our high care needs client, Johno.

We’ve been working with Johno since 2018 to help him achieve this goal while also giving him the support he needs. Keep reading to learn more about Johno’s story.

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More Client Feedback


"I'm very happy with Afea because they provide me support where I've never been given support before. Every single carer that I've had has been so nice and good to me."



"We are very happy with Afea's services, they go above and beyond to provide the support that Elias needs. We wish Afea all the best always and would recommend you to our family and friends."

Elias and Doris

“The Carers from Afea are so kind and lovely. Before you know it, they have become your family."


AFEA HEART-01 Website

"I'm happy with everything! Reva my Care Coordinator is excellent at his job and I’m very happy with my carer Thippy, who is kind and very patient with me."



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