Comparing Options for NDIS Plan Management | Afea Care Services

Plan Management

Plan Managers claim funds from the NDIA and pay providers on your behalf. Part of our role is to ensure the amounts that providers are charging you are within the limits in accordance with the NDIS Price Guide, and that invoices are not fraudulent.

Plan Managers must be NDIS registered and qualified bookkeepers or accountants. They are required to provide monthly statements to every participant. With Plan Management, you can receive services from both NDIS registered and non-registered providers, as opposed to NDIA-Managed funds, which can only be used on NDIS registered providers.

Reach out to our team to find out more about Afea’s Plan Management services.

Plan Management at Afea

Benefits of Plan Management

  • One contact for all funding questions
  • More control over who can claim funds
  • Helps you get the most from your funding
  • Track spending and budgets on your behalf
  • Reduces stress and time spent on administration
  • Available to almost all NDIS Participants with no extra cost
  • Added security, helping you avoid fraudulent and overcharged invoices
  • Flexibility to work with registered and non-registered providers

NDIA (Agency) Management

When a plan is NDIA-Managed, registered providers electronically claim funds directly from the NDIS, and you can log in to the NDIS Portal to track spending and monitor your remaining funds.

This is the default method of managing funds for new plans. In order to change this, you must elect to be self-managed, or apply for Plan Management funding if you do not wish to be NDIA Managed.


Benefits of NDIA or Agency Management

  • Use of NDIS Portal to track spending
  • Reduces stress and time spent on administration
  • The service is a default offering for all NDIS participants

Self Management

You can elect to manage all aspects of your own funding. You'll receive invoices from your chosen providers yourself, then claim the funds from the NDIA and pay your providers. With this option, you'll need to track spending, ensure you're being charged the right amount and liaise with providers and the NDIA yourself, leaving you more at risk of spending funds too quickly.

With this option, you can choose to use both NDIS registered and non-registered providers, and can pay over the NDIS set prices.


Benefits of Self Management

  • Full control over funds
  • Flexibility to use registered and non-registered providers
  • You can elect to pay more than the NDIS price limits


You can use a combination of the three fund management methods - Plan Management, NDIA or Agency Management or Self Management - depending on your needs and capacity to do so.

For example, you may have a Plan Manager to look after your Core Supports and Capacity Building funding, but may manage your capital funds yourself or through the NDIA.

This option might be good for ad hoc services or purchases, and in instances when your preferred provider is charging over the NDIS price limits and therefore cannot be paid for through Plan or NDIA Management.

Reach out to our team of experts for more info!

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How do I get Plan Management funding?

You can request Plan Management funding from your NDIS Planner or Local Area Coordinator during your plan reassessment. Plan Management funding is additional and will not be taken out of other parts of your plan. This means you can have a Plan Manager look after your finances without losing funds that you can use on any other services. Follow the link below to find out how to apply.

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Frequently Asked Questions

Can anyone get Plan Management funding?

Yes, all NDIS participants can receive funding for Plan Management. Only under exceptional circumstances will a request for Plan Management be denied

Can I use non-registered providers if I am Plan Managed?

Yes, unlike with NDIA managed funding, you can use both registered and non-registered providers, as long as the prices are not higher than those laid out in the NDIS Price Guide

What happens if I am charged more than the prices laid out in the Price Guide?

Part of the role of your Plan Manager is to ensure that all invoices are compliant with the NDIS Price Guide. If there is a discrepancy, your Plan Manager will follow up with the provider on your behalf

Are Plan Managers qualified?

Yes, NDIS Plan Managers are required to be qualified Accountants or Bookkeepers. Afea has a team of Plan Managers made up of qualified Accountants so you know your funds are in safe hands

What is the difference between Plan Management and Support Coordination?

Although both supports help to manage and implement NDIS Plans, Support Coordination is a ‘capacity building’ support which for the purpose of helping participants design and implement services in their plan so they can live a better life. As your abilities to implement and manage your Plan increases, funding for Support Coordination is likely to decrease.

However, a Plan Managers role is to manage and monitor Plan funding and submit claims to the NDIA on behalf of your providers, and funding will remain the same from Plan to Plan


Sign up to Afea Plan Management today