Meet our Quality & Risk Officer, Tommy - Afea Care Services
June 9th 2023

A chemist by profession, Afea Quality & Risk Officer Tommy Dam has worked in the medical device manufacturing industry and has extensive experience in clinical trials.

In these highly regulated fields, it can take years before the product reaches the end-user through the market. But at Afea, Tommy can immediately see the impact of his work.

“I can directly provide support that impacts the individual on Day 1.”

In his role, Tommy ensures we uphold our compliance with the NDIS Quality and Safeguards Commission, Aged Care Commission and ISO 9001:2008 Quality Management Systems, and that our services are effective and aligned with best practices.

Let’s hear more from Tommy!

Transcript

Tommy with his winning hat at our AFR “hat trick” party.

I saw that the mission that Afea had resonated well with my core values. I gained more perspective of what the company does.

I’m by profession a chemist. I started my work in manufacturing of medical devices. Then I moved on to clinical trials. So both of these industries are very highly regulated. The work that you put into there, it takes years, decades before the product can even come to the market. That’s a long time! But in the NDIS, I can directly provide support that impacts the individual on Day 1.

Leveraging technology for quality care

Afea really leverage technology to facilitate innovations, and this is what I really like about Afea.

Change is hard, but if we can leverage technology to deliver our care, that would be a good innovation. Part of my responsibility is to ensure that we can manage that technology so we can produce a good quality outcome from that.

Capturing nature as a photographer

I really make conscious decisions when it comes to the planet. In terms of the environment, I’m a big “green warrior”.

I do love photography, I take some landscape photography so I can be out there in nature. It’s rejuvenating, and again, yeah, it’s tied to the environment, right. To be able to capture that moment is also a privilege.

Photos by Tommy Dam

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