Workforce Coordinator - Parramatta - Afea Care Services

Workforce Coordinator

Location: Parramatta | NSW

Founded in 2008, Afea Care Services is a registered provider of disability and aged care services, with support hubs located in Parramatta and Liverpool. We have a team of 1,000+ carers providing in-home and community support across the Sydney metro area and parts of regional NSW to more than 1,400 families every week. We also provide safe housing in our Supported Independent Living homes in western Sydney, as well as Plan Management and Support Coordination services to NDIS participants across Australia.

Our amazing work culture has been recognised many times over: we were named one of the fastest growing companies in Australia, according to the 2021 AFR Fast 100. We also ranked third in the 2021 AFR Best Places to Work (Health) and were named the 2021 Employer of Choice in Sydney Metro by Business NSW.

Due to our continued success and growth, we are excited to expand our team! This is an incredible opportunity to join an award-winning organisation that promotes authenticity, purposefulness, responsibility and understanding, with a mission to empower the elderly and people living with disability.

What will you be doing in this amazing role?

  • Promote and build strong relationships with our Carers and clients.
  • Organise and coordinate the deployment of Carers who are engaged to work with individuals with disabilities, those recovering from an injury and/or experiencing age-related frailty.
  • Closely collaborate with Client Coordinators and colleagues to ensure consistent and high-quality service delivery to clients.
  • Solve complex carer-related queries and respond to feedback.
  • Ensure thorough record-keeping in relevant electronic systems.

What are you going to bring along with you?

  • A responsive and proactive mindset
  • Outstanding relationship-building skills
  • Strong verbal and written communication skills
  • Ability to manage multiple and conflicting priorities
  • A knowledge of the National Disability Insurance Scheme (NDIS) (desirable but not required)

Benefits of working at Afea Care Services

  • A fun, friendly and supportive team
  • Afean Leave, which is an additional day of paid leave each year where we encourage you to take a day off to focus on your own wellness, physical and/or mental health or just your general happiness
  • Work-life balance with a flexible hybrid work arrangement
  • Compounding anniversary bonuses
  • Customised training and career development opportunities
  • Outstanding rewards, recognition and social programs
  • 8% discount on private health insurance through CBHS
  • A focus on self-care and mindfulness – we even have our own meditation room!

Job Location

At Afea, we have worked hard on growing a positive and nurturing company culture founded on compassion and collaboration. For this role, you will be mostly based in our Parramatta hub, although you can enjoy a flexible hybrid work arrangement, combining working in office with working remotely.

Send your application through to or call Krishna on 0415346390 for a confidential chat.

We can’t wait to hear from you!

Apply now!