Services Team Leader
Location: Chatswood, Parramatta, Liverpool | NSW
As Afea Care Services evolves and expands, we require Team Leaders to support our growing team and business. It is an exciting opportunity for a suitably experienced and passionate person to join us and lead a growing team of Care Coordinators in our Chatswood, Parramatta and Liverpool offices.
In this role you will be:
- Leading and empowering a team of diverse and skilled Care Coordinators
- Establishing a respectful and collaborative working relationship with individuals with disabilities and their family/support network, which encourages and promotes their choice, control and inclusion
- Ensuring client enquiries are addressed and suitable outcomes are provided in a timely manner
- Ensuring all client service requests are booked and actioned as appropriate; and
- Conducting regular feedback and coaching sessions with the Care Coordinators, to ensure the team are meeting performance-based expectations
What we offer in return:
- Annual Leave loading
- Meaningful, rewarding career in a supportive team
- Recognition, rewards, and mentorship from exceptional leaders
- Modern, purpose-built office with a positive and nurturing culture
- Employee Assistance Program, mindfulness sessions and self-care programs
Want to know more about what it is like to work at Afea? Click here to read our Culture Book
An ideal candidate will have:
- A minimum of 2 years’ experience leading a small team
- Strong relationship building skills and an ability to engage with external organisations
- Ability to network and develop effective working relationships and collaborations to achieve targeted interventions, referrals, and support
- Excellent communication (verbal and written) skills, including a high standard of report writing
Who we are:
Ranked Top 3 on the Best Places to Work list in health industries by the Australian Financial Reviews, we pride ourselves on our Vision, to be the Most Trusted NDIS and Aged Care Provider and our Mission to Empower People. Through our transparent approach, the power of our smiles and the clinical know how, we aim to make a real difference in the lives of people in our community. Joining the team at Afea means you will be joining a rapidly expanding organisation with opportunities for ongoing development for driven and ambitious individuals.
We look forward to hearing from you!
Any questions regarding the recruitment process, please email Aanchal at asharma@afea.com.au