Quality and Risk Officer
Location: Parramatta | NSW
Hi there! Thanks for taking a moment to find out more about this incredible opportunity – we really appreciate your time!
We would love to introduce ourselves to you. Afea Care Services is a leading provider of disability and aged care services, with support hubs located in Parramatta and Liverpool. We are proud to provide in-home and community support across the Sydney metro area and parts of regional NSW to more than 1,400 families every week. We also provide safe housing in our Supported Independent Living homes in western Sydney, as well as Plan Management and Support Coordination services to NDIS participants.
Our vision is clear, and that is to be a leading and most trusted care provider in Australia!
At Afea, we have a fun, family-friendly culture. We were named Outstanding Employer of Choice at the 2022 Western Sydney Awards for Business Excellence, ranked third in the 2021 and 2022 AFR Best Places to Work (Health) and were the 2021 Employer of Choice in Sydney Metro by Business NSW. We were also one of the fastest growing companies in Australia in 2021, according to the AFR Fast 100.
We love to celebrate diversity and have a culture that promotes authenticity, purposefulness, responsibility and understanding, as well as a strong commitment to continuous improvement and high performance.
With our growth and new business ventures, it’s a very exciting time to join Afea!
So what will you be doing in this amazing role?
- Well, you will promote Quality Assurance initiatives, achievements and requirements throughout Afea.
- Further, you will conduct audits and facilitate changes to ensure required Disability Service Standards, Aged Care Guidelines and other standards are met.
- And then, you will ensure day to day compliance with the Quality Assurance and Management system (QMS) in accordance with ISO to support quality outcomes.
- You will also be responsible for responding to complaints and managing reportable incidents.
What are you going to bring along with you?
- It would be great if you have relevant tertiary qualifications – in Disability, Quality Management or related fields
- Demonstrate your experience in Quality Management in the Aged Care and/or Home and Community Services and/or Health related sector
- Prove your extensive understanding and knowledge of NSW Disability Services Act 1993, NSW Disability Service Standards and other relevant legislation
And look at these amazing benefits we can offer to you in return!
- A fun, friendly and supportive team
- Afean Leave, which is an additional day of paid leave each year where we encourage you to take a day off to focus on your own wellness, physical and/or mental health or just your general happiness
- Work-life balance with a flexible hybrid work arrangement, including work from home options
- Referral program and compounding anniversary bonuses
- Customized training and career development opportunities
- Outstanding rewards, recognition, and social programs
- 8% discount on private health insurance through CBHS
- Visa sponsorship
- A focus on self-care and mindfulness – we even have our own meditation room!
Still interested in this role? Of course, you are! So why not apply via Seek or shoot over your application through to ksen@afea.com.au or call Krishna on 0415 346 390 for a confidential chat.
We can’t wait to hear from you!
Afea Care Services encourage applications from Aboriginal and Torres Strait Islander candidates. In the spirit of reconciliation Afea Care Services acknowledges the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to elder’s past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today.