In 2019, Afea introduced Inebura as an independent brand that focused on Plan Management and Support Coordination, crucial services that help NDIS participants build capacity and increase their independence.
We are delighted to announce that effective from 7 April 2022, Inebura will change its name to Afea.
This name change will allow us to present ourselves as one Afea brand that is synonymous with expertise, trust and compassion.
Why the change?
Our commitment to our clients and carers has always been our highest priority.
Afea continues to provide care services for thousands of Australian families and NDIS participants receiving Core Supports and Supported Independent Living funding.
By now repositioning as Afea with two specialised divisions – (1) Care Services, and (2) Plan Management and Support Coordination – we believe that we are providing a more streamlined and holistic experience for all.
The Afea brand better embodies our Plan Coordinators’ and Support Coordinators’ years of NDIS industry experience and knowledge.
What does this mean for you?
As Inebura has always been a trading name under Afea Pty Ltd, this rebranding will not affect or delay any current plan management or support coordination services. However, please note the transition of our contact details below:
| Current | From 7 April 2022 | |
| Phone | 1300 278 935 | 1300 65 11 33 |
| Website | www.inebura.com.au | www.afea.com.au |
|
New Client Enquiries | happier@inebura.com.au | hello@afea.com.au |
|
Existing Client Enquiries | planmanagers@inebura.com.au | planmanagers@afea.com.au |
| Invoices | invoices@inebura.com.au | invoices@afea.com.au |
| Statements & Remittances | problemsolver@inebura.com.au | problemsolver@afea.com.au |
| Portal | https://portal.inebura.com.au/login | https://pmportal.afea.com.au/login |
If you have a designated Plan Coordinator, Support Coordinator or any other regular contact at Inebura, they will be in touch to inform you of their new personal email address.
What happens now?
From 7 April 2022, all communications and related documents will be rebranded Afea. You can expect to see our signature red look!
We look forward to the next chapter with you!
Although we’ll have a new name and look, our commitment to your care is unwavering.
Whether you’ve known us as Inebura or Afea, our Plan Management and Support Coordination teams remain dedicated to assisting you and the service providers of your choice to utilise NDIS funding in the most effective and transparent way.
If you have any questions or concerns regarding our upcoming rebranding, please don’t hesitate to contact us on 1300 65 11 33 or hello@afea.com.au.
