The core purpose of both the NDIS and Home Care Packages is to help people achieve their goals and live independently. During a pandemic such as we are experiencing now with COVID-19, where people are restricted to their homes and have limited to no interactions with others, it can be difficult for people to maintain health and quality of life.
The wellbeing of our clientele is just as important as their physical health. That is why we are continuing all current in-home services, as well as revolutionising the way we provide basic supports to our clients.
We’ve put together some ways of putting funding from NDIS and Home Care Package to use to maintain positive mental and physical health during this time.
Buying groceries has been a challenge for everyone during this time due to panic buying. The crowds that have been observed in grocery stores pose a risk to everyone, but especially those in the community who are already vulnerable. Luckily, there are a number of options available to the elderly and people with a disability to get groceries.
Shopping by List
An Afea Carer can take a shopping list created by the client or their family, shop for them, bring the goods back and pack them away. Meal preparation can be added to this service so clients need not worry about making meals themselves.
This has always been a common service for us, and that hasn’t changed. However, what has is that large supermarkets have dedicated hours for vulnerable people, and we can help clients get there during those times to avoid crowds and have first pick of stock.
Online Shopping Assistance
Our Afea Carers can assist clients to create a log in and order goods online. At this time, Coles and Woolworths have suspended online shopping, but have promised to roll out priority service for the elderly, people with a disability and people in quarantine soon.
Cleaning and Disinfecting
Afea Carers can provide disinfecting services if clients are worried about the virus being brought into their home by visitors. This can be organised as a daily, weekly, fortnightly, or once off service depending on clients’ circumstances. So clients can continue to receive needed services, we can add personal domestic assistance before and after each regular service to take special precautions.
Loneliness will be one of the biggest challenges we will need to overcome as a society in a world where we cannot see others or interact with the community. Afea is about to roll out remote services so clients can remain social, without any risk of infection. Clients and Carers can talk, watch movies or even play games together without being in the same place.
Connection to Support Networks
As a part of a face-to-face service, Afea Carers can help clients learn to use technologies that will allow them to connect with their support networks. This could be family, friends, counsellors or any other allied health professionals.
Although there are restrictions on the amount we’re allowed to go out, and the reasons for it, we are still able to leave the house for exercise in groups of two or less. If a client wishes to get some fresh air and stretch their legs, Carers can accompany them for a walk around the neighbourhood, whilst practicing social distancing.
The supports provided by our Carers are vital to the lives of many, therefore we are not stopping any essential services. In particular, supports such as domestic assistance (cleaning), medication assistance, exercise and personal care are vital to the health of many of our clients and will continue.
We have rolled out COVID-19 training, provided extra Personal Protective Equipment, ordered 5,000 more masks, and are asking Carers and clients to communicate if they are unwell before any service.