We’re taking our employee benefits to the next level!
Afea Care Services is proud to trial Leora, a mental health platform blending state-of-the-art artificial intelligence (AI) with human therapist support.
“People in the aged care and disability industry face tremendous psychological pressure every day,” says Joseph Assad, Head of People & Culture at Afea.
“Afea provides care to some of the most vulnerable members of the community, and we want to ensure our workers feel well supported, too. Unfortunately, in its current state, mental health services can’t keep up with the demand. Leora offers a way to make mental healthcare instantly accessible.”
Leora is a chatbot available 24/7 and can conduct mental health triage by guiding users through clinically validated assessments and self-help tools. Leora can also assist in booking sessions with the platform’s network of therapists.
According to Esha Oberoi, Founder & CEO of Leora, the platform is designed to provide immediate assistance, given that minimum waiting time to access mainstream mental healthcare is six weeks or even up to six months in rural areas.
“AI can make up for the gaps by complementing human-led support and providing tools in between sessions to scale care,” Esha says. “With responses and content written by trained psychologists, Leora can ‘speak’ and connect with users in a natural, engaging and conversational way.”
“We’re always looking for ways to better support our people,” Joseph says. “As an organisation reliant on human services, we’re excited to see where AI-powered mental health support will take us.”
We celebrated this new service with an all-staff launch party and introduction of ‘Leora champions’, Shannon Poole (People and Culture Coordinator) and Anna Lira (Quality & Risk Manager), who will be Afea’s go-to people for our mental health needs.
Check out the highlights from our event!
Read about our unique EAP initiative on HR Leader and Australian Ageing Agenda!
