Afea’s Support Coordination empowers NDIS participants by connecting them to the services in their plan and teaching them the life skills they need to navigate the NDIS on their own. So, what exactly is Support Coordination, and how can it help me?

Support Coordination is one of the most important funded supports that the NDIS offers participants. Your Support Coordinator will provide you with connections to the community and link you to your mainstream services and informal networks.

Support Coordination comes from Capacity Building funding, meaning that it’s for the purpose of empowering you with the skills you need to manage your plan, rather than solely looking after it on your behalf. In theory, your Support Coordination budget should decrease from plan to plan as you become more independent and able to look after your services on your own.

Initially, your Support Coordinator will help you choose your goals, assist in deciding how best to achieve them, and connect you with the resources you need to do so. Their ongoing role is to enhance your skills to manage your own plan and achieve your goals. This will mean something different for every participant, for you it might involve helping you understand service agreements, use the NDIS portal, or build your community networks. Towards the end of your plan, your Support Coordinator will help you prepare for your plan review. This is perhaps the most important element of Support Coordination as it will save you time spent on administration and will provide you with guidance throughout the review process allowing you to get the most out of your next plan.

In a nutshell, Support Coordinators are part personal shopper, part personal coach and part informal counsellor.

Who is eligible for Support Coordination Funding?

There are two main groups of people who receive funding for Support Coordination: participants who have complex needs and participants who are experiencing a major life transition. For those that don’t receive funding for Support Coordination, Local Area Coordinators may help implement their plans, but don’t usually offer ongoing support.


Meet an Afea Support Coordinator

Simone has been with Afea Care Services since 2018 and has completed a Masters in Social Work. She has experience working in homelessness, drug addiction housing support, disability care and mental health. Simone was drawn to the health care industry because she is passionate about supporting vulnerable and disadvantaged individuals to live their most functional and fulfilling lives. When she is not working, she volunteers her time researching and writing for an online Social Work magazine, Social Work Helper.

Simone loves the interaction she has with her clients daily and is passionate about ensuring they receive the supports they need and are empowered with the skills to manage their plans more independently.


Do you want Support Coordination from a qualified Social Worker? Call us today!

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