Plan Management is a support offered to NDIS participants that plays the role of financial intermediary between the participants, their service providers and the National Disability Insurance Agency. So, what exactly does a Plan Manager do and what are the benefits compared to the alternatives?

What is Plan Management?

Plan Management is one of the options available to have your NDIS funds looked after for you. Your plan manager will pay providers from your budget, keep track of your funds and take care of your financial planning. Plan Management is paid under the Capacity Building budget, under the support category Improved Life Choices, and is an addition to your support budget. This means if you choose to use a Plan Manager, you won’t lose any funding you can spend on other supports.

What are the alternatives to Plan Management?

NDIA Managed

If you choose this option, the National Disability Insurance Agency will pay NDIS registered providers on your behalf. If you choose this option, you cannot use non NDIS registered providers, and cannot elect to pay more than the amounts laid out in the NDIS Price Guide.


If you choose to manage funds yourself, you or your nominee will be responsible for all of the activities involved in managing your Plan’s finances. You will need to claim funds from the NDIS Participant Portal to pay providers and keep track of your own spending, so you don’t exhaust your funding too quickly.


You can choose to have a combination of NDIA managed, self-managed and a Plan Manager. This may be a good option if you want most of your plan for you but would still like to use a provider that might not be NDIS registered or charges above the NDIS Price Guide.

How Will Plan Management Benefit Me?

Saves time and reduces stress

If you choose to manage your own plan, you will need to claim funds from the NDIS to pay providers yourself and keep track of your own expenditures to make sure you don’t run out before your plan review. If your Plan is Plan Managed, you do not have to deal with the accounts team of your different providers, and all of the administration will be done on your behalf.

Security and peace of mind

Plan Managers are required to be qualified accountants or bookkeepers and must be approved NDIS providers so you can rest assured your funding is in safe hands. Part of their role is to make sure all invoices received are compliant with the NDIS Price Guide ensuring you won’t be overcharged.

Helps you get organised

Your Plan Manager will look after the record keeping relating to your Plan and will provide you with monthly statements so you can see where your funds are being spent. This will help you be more prepared when it’s time for your plan review.

Flexibility, choice and control

Plan Management is more flexible than being NDIA managed in that you can receive services from providers that are not NDIS registered. This means if you have a trusted allied health specialist that is not NDIS registered, with Plan Management, you can continue receiving services from them and claiming them from your NDIS budget as long as the prices are within the NDIS Price Guide.

It’s ‘free’

Anyone can request funding for Plan Management, and in almost all circumstances the request will be granted. The funds come from an additional budget and will not take away from any other supports.

Afea’s Plan Management

Afea’s experienced Plan Management Team will work with you to make sure you get the most out of your plan and don’t run out of funds too quickly. They will organise the reporting and paperwork you need for your plan review, taking the stress out of the preparation. You can view and approve your invoices and track your spending anytime anywhere through the custom-built Afea Client Portal. Let us help you get the most out of your funding while you spend time doing the things you love.

If you have any questions or enquiries contact our friendly team today. Just call 1300 65 11 33 or email

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