Policies

The privacy of your personal information is very important to us.
Please read our policies below for more information.

Protecting your privacy

Afea Pty Ltd is committed to protecting your privacy and the privacy of any personal information provided to us. We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).

What personal information do we collect and why do we need it?

Afea Pty Ltd may collect personal and sensitive information from you in order to provide you with appropriate services. The information that we collect about you or the person you care for, may include, but is not limited to, identity and contact details, gender, culture, financial information and health details. When you contact Afea Pty Ltd, the information that you provide will be collected and held in order to manage our ongoing relationship with you.

How do we collect your personal information?

Information is primarily collected directly from you. It might also be collected on occasion by our contractors or from service providers, and it could be in writing, by telephone and by other electronic communication channels.

We may also need to obtain your personal information from others, with your consent, to ensure that we are fully informed for the provision of appropriate services.

Who will see or have access to your personal information?

Unless we are required to provide your personal information to others by law, by court order or to administer or investigate an incident or a claim, your information will only be seen or used by persons working within or contracted to Afea Pty Ltd.

Information disclosed to program funding bodies for the purposes of reporting is de-identified. Information disclosed to third-party service providers for the purposes of referral only occurs with prior consent.

Security of information

Our information systems and files are kept secure from unauthorised access and our staff and contracted agents and service providers have been informed of the importance we place on protecting your privacy and their role in helping us to do so. Information will be stored and disposed of in a secure environment, which may only be accessed by authorised personnel.

What if I want to check what personal information you hold about me?

You are entitled to view what personal information we hold about you. This will be the case unless there is a relevant exception under the Privacy Act that applies.

Can I correct the information?

If you believe there are errors in our records about you, please let us know and we will investigate and correct any inaccuracies.

Cookies

Our website may use cookies or other online technologies to provide a better browsing experience. If you prefer not to have cookies collected, you can disable this option in your browser settings.

Website tracking

Afea Pty Ltd utilises external providers (Google Analytics) to track visits to our website. This information is collected anonymously to gauge website trends without identifying individual visitors.

We use this information to track the effectiveness of our website. Types of data collected include visits, viewed pages and the technical capabilities of our visitors. These statistics will not identify you as an individual.

External websites

Afea Pty Ltd’s privacy policy does not apply to external links, social media or other websites. These third party websites may collect your personal information. We encourage you to read the privacy policies of external website. Afea Pty Ltd does not accept responsibility for any content contained on sites linked to by Afea Pty Ltd.

Direct marketing

Apart from notifying you of our service offerings, we do not, without your consent, sell, rent, license or otherwise disclose your information to any party not contracted to us for the purposes of direct marketing. An “opt out” mechanism is provided to enable you to stop receiving any direct marketing material from Afea Pty Ltd.

Cross border disclosure of information

In order for us to provide our services to you, we may store your information on servers that are not in Australia. Afea Pty Ltd will take reasonable practicable steps to ensure contracted data storage providers protect the security of our data in accordance with the Privacy Act.

Further information

If you would like further information, please contact us directly at info@localhost/afeawebsite. If you have any complaints or concerns over the protection of the information you have given to us, or that we have collected from others, contact our Privacy Officer at:

Afea Pty Ltd
Level 3, 56 Berry Street
North Sydney NSW 2060
1300 65 11 33
info@localhost/afeawebsite

Disclaimer

The material on this website is provided for information only. Afea does not warrant that any information or data on this website is accurate, complete, current or suitable for any purpose.

Some of the material available on this website is sourced from third parties. Those third parties make no warranties or representations with respect to the accuracy or completeness of that information and bear no liability with respect to that information.

This website is not a substitute for independent professional advice including but not limited to legal, financial or accountancy advice or information. Afea strongly recommends that users obtain any appropriate professional advice relevant to their particular circumstances. No person should act or fail to act on the basis of these materials.

Information provided is considered to be true and correct at the time of publication. Although Afea monitors the quality of the information available on this website and updates the information regularly, changes in circumstances after time of publication may impact on the accuracy of this information.

To the maximum extent permitted by law, Afea disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on any materials from this website.

Links to external websites

This website contains links to external websites and may contain views or recommendations of third parties, hypertext links, frames or other references to other parties and their websites.

Afea cannot control the contents of such material, hypertext links, frames or other references, and does not warrant or accept any legal liability whatsoever arising from or in connection with, the accuracy, reliability, currency or completeness of any material contained on any linked site.

Links to external websites do not constitute an endorsement or a recommendation by Afea of any material on those sites or of any third party products or services offered by, from or through those sites. It is the responsibility of the user to be aware of which organisation is hosting the website they are visiting and to make their own decisions about the accuracy, currency, reliability and correctness of information contained in that linked site.

Virus and Internet warning

Afea applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user’s transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

Afea accepts no liability for any interference with or damage to a user’s computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user’s computer system, software or data.