Plan Manager - Afea Care Services

Plan Manager

Afea Care Services is a leading mental health, disability and aged care service provider, operating across Sydney, Melbourne & Brisbane. In our quest to fulfil our vision to be the most trusted care provider in Australia, we’re undergoing an exciting era of change and rapid growth. Want to come along on our journey?  

We have a fun, family-focused culture dedicated to high performance and care excellence. In fact, Afea has been recognised by the Australian Financial Review as one of the Best Places to Work for four consecutive years (2021-2024) and received recognition for our commitment to employee wellbeing. We love to celebrate diversity and promote our values of being authentic, purposeful, responsible and understanding. 

About the role

We are looking for a detail-oriented and client-focused Plan Manager to join our team in Parramatta. This role is perfect for someone who excels at financial management, enjoys working closely with clients, and has a deep understanding of the NDIS. Reporting to the Business Manager, you will play a crucial role in helping our clients manage their NDIS plans, ensuring they maximize their funding and achieve their goals.

You’ll absolutely thrive if… 

  • You have a passion for helping people navigate their NDIS plans and achieve their goals. 
  • Adapting to changing client needs and NDIS requirements is something you do with ease. 
  • You’re an excellent communicator who can explain complex information in simple terms. 
  • You’re confident with numbers and have strong financial management skills. 
  • You enjoy working autonomously but also thrive in a collaborative team environment. 

Your typical work week 

Most of your time will be spent managing and overseeing the financial aspects of our clients NDIS plans. On any given day, you could be: 

  • Assisting clients with the setup and management of their NDIS plans. 
  • Processing invoices and managing payments to ensure accurate and timely disbursement of funds. 
  • Providing clients with regular updates on their funding, helping them to understand and manage their budgets. 
  • Liaising with service providers to ensure services are delivered and billed in line with clients’ NDIS plans. 
  • Collaborating with support coordinators and other stakeholders to optimize plan utilization. 

The essentials 

  • Experience in financial management, bookkeeping, or a related field. 
  • A strong understanding of the NDIS and knowledge on how to access the PRODA or PACE Portal.  
  • Exceptional organizational and time management skills. 
  • Excellent communication and interpersonal skills.  

What can we offer you?   

If you’re looking for a place to pursue your passion and make a difference, join Afea and you can enjoy:  

  • A competitive remuneration package  
  • An additional “Afean Day” of paid leave to focus on self-care 
  • A compounding yearly bonus to celebrate your Afea-versary  
  • Appreciation, rewards and recognition programs 
  • Work life balance with flexible work options   
  • Access to the innovative Leora EAP platform  
  • Learning and development opportunities   

To Apply:

Apply via this portal or alternatively, email your application to ksen@afea.com.au or call Krishna Sen on 0415 346 390 for a confidential discussion.