Care Manager
About Us:
Afea Care Services is a leading disability and aged care services provider in NSW, Australia. We pride ourselves on our vision, To be the Most Trusted Care Provider, and our mission, To Empower People. Through our transparent approach, the power of our smiles and the clinical know-how, we aim to make a real difference in the lives of people in our community.
Joining the team at Afea means you will be joining a rapidly expanding organisation with opportunities for ongoing development for driven and ambitious individuals. We look forward to hearing from you!
What you’ll love about Afea:
Joining the team at Afea means you will be joining a rapidly expanding purpose-led organisation with opportunities for mentorship from our exceptional leaders.
We also offer:
- Annual Leave loading
- Competitive salary and benefits
- Opportunity to work from home
- Opportunities to grow professionally
- Employee Assistance Program for Afea employees
- An inspiring, fun and vibrant group of people to work with
- Recognition, rewards and mentorship from exceptional leaders
As a Care Manager, you will be responsible for:
- Growing clients in a designated area
- Monitoring and managing staff and their performance
- Reassessing and renewing client service agreements as required
- Building long-term, trusted relationships with industry alliances
- Managing client Home Care Packages from Case Management through to Reviews
- Utilising your business acumen and negotiation skills to develop, articulate and execute on value-led home care solutions to your clients
- Assessing the needs of clients in conjunction with third parties (i.e. Support Coordinators) and suggesting appropriate services in accordance with the Care Plan
- Promoting Afea Care Services in the community and generating new leads through attending community and social events related to the home care service industry
To be successful in this role, you will have:
- A current valid Australian Driver’s licence
- Bachelor in Social work or relevant qualification
- Demonstrated client or Case Management experience
- Exceptional customer service, negotiation and influencing skills
- Minimum 3 years’ experience within a human services environment, preferably with people with disabilities
- Highly developed leadership, customer service, relationship management, communication, collaboration and interpersonal skills