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If you have been referred for a comprehensive assessment, you will be contacted to arrange a time to visit you at home and talk to you about your current situation.
When the assessment takes place it is useful to be prepared with:
An Assessor will arrange a home visit. The assessor will have a copy of your client screening that you had with the My Aged Care Contact Centre.
The assessor may ask questions about:
The assessor will make a decision your eligibility to receive care and the level of care that meets your needs.
If you are eligible for services, your approval for services will be set out in an approval letter.
In some areas there may be a waiting period between the assessment and the approval, and the time you start receiving services for home care.
Afea has redefined the care experience by providing an integrated approach to delivering care.
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OurClient Intake Officers listen to your requirements and determine how we can help, before introducing you to the Care Team.
Our Care Managers personally meet all our clients. They are experts at identifying the perfect level of care required to achieve your goals.
Our Care Co-ordinators find carers that match your interests and best suit your needs, and provide ongoing support.
Our Care Professionals are among the best! Knowing they have the full support of the Afea Care Team, they can provide true peace of mind.
As an independent care provider, Afea is committed to providing services in line with your choice, encouraging independence and ensuring you achieve your personal aspirations from the support you are receiving.
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